Technical Support

We know how critical VIZIYA software is to your business, so we have designed our Customer Support offerings to deliver responsive, reliable and quality support you can depend on. We stand behind all our support services with Service Level Agreements (SLAs) to all our customers providing them the confidence they require.

Hosted Support

VIZIYA supports our Cloud customers with a secure, reliable data center, system management and application administration services in addition to our customer support offering.

Support Portal

VIZIYA customers have 24/7 access to our Support Portal, which provides:

• A single point of contact for all problem reporting, collaboration and resolution
• Download capability for all product releases
• All relevant product documentation, including Product Bulletins, Release Notes and User Guides
• A Knowledge Base containing answers to some common product questions
• A place to log Feature Requests to help our Product Managers guide the product roadmap

Click here to access our support portal

Contact Customer Support

• E-mail – support@viziya.com
• Phone – (905) 544-4144 x123