Scheduler: Field Service

VIZIYA WorkAlign Field Service Scheduler is a purpose-built solution for the scheduling and management of your field resources and assets. With a simple, easy-to-use interface, your Dispatchers, Schedulers, and Managers will be able to control and manage workflow. Armed with the precise geographic location of your assets, plus the real-time updates from personnel in the field, you are able to optimize the effectiveness of your workforce. With native support for the Customer Service and EAM modules, you can view and schedule Service and/or Plant Maintenance Work Orders and assign them to your workforce in the field. Additionally, we support multiple mobile interfaces ensuring that your technicians are fully supported in the field. Our Geo-aware Planning & Scheduling solution enables:

• Auto assignments based on territory
• Optimized routes
• Asset criticality-based decisions
• Real-time schedule changes visible to the field

Expanding on our success with the WorkAlign Scheduler, VIZIYA now has one comprehensive solution that handles all of your scheduling needs. Whether you are managing the daily operational needs of a fixed plant, or the complex schedules of a diverse field force, the WorkAlign Scheduler family is the right solution for you.

Coupled with VIZIYA’s plant maintenance product, you get industry-leading functionality for all of your inside plant and mobile field scheduling needs:

• Advanced features such as Work Order Quality Check, Material Availability Check, Multi-day Work Order Splits
• Crew-based scheduling with high degree of flexibility and on-the-fly changes
• Rapidly schedule work orders to any day, shift, crew, and/or resource type with detailed resource availability for maximum allocation
• Contractor scheduling with no HR system integration required
• En masse/bulk work order scheduling
• Instant load analysis with graphical feedback – no over/under scheduling
• Quickly and efficiently sort and select work to be scheduled
• Easily schedule work orders at any level in the work order hierarchy
• Drag and drop scheduling
• Support for related tasks and their interdependencies