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2019 VIZIYA Maintenance Summit Highlights

Posted under Announcements by Mike Davey - Content Marketing Specialist

November 25, 2019

Product workshops, best practices, & peer-to-peer tips among the benefits at the VIZIYA Maintenance Summit & User Group 2019

Viziya MSUG 2019 Highlights


There are many reasons to visit the historic city of Nashville, but the hundred-plus people who crowded into the Hutton Hotel for the VIZIYA Maintenance Summit & User Group had just one thing on their mind: maintenance.

Designed as “the show maintenance deserves,” the VIZIYA Maintenance Summit & User Group (MSUG) presented a full week of asset management best practices, user presentations, product training, engaging workshops, and much more.

There’s seems no question that the event was a success, judging by the energy among the attendees during the show. Feedback on VIZIYA’s post-show survey supports this, with attendees in general rating the VIZIYA MSUG 2019 a 4.6 out of 5.

More telling than the overall rating, 100% of survey respondents indicated that they would recommend the VIZIYA MSUG 2019 to a friend or colleague. This is an amazing endorsement of the value of the VIZIYA Maintenance Summit & User Group.

“I’ve actually already begun talking to local colleagues from other companies about the tool, and how they could benefit from it along with [attending] the Summit”, wrote one survey respondent.

Networking with industry peers was one of the greatest benefits of the event, judging by comments both in our survey and during the show itself. Part of the power of an event designed solely for maintenance is that it brings together some of the top minds from around the world.

These networking sessions, both formal and informal, gave attendees the chance to look at old problems with fresh eyes. Established best practices in one industry may be totally unknown in another. The VIZIYA MSUG 2019 gave the top maintenance professionals from across numerous sectors the chance to come together and pool their knowledge.

Not all of the networking was between different industries. In fact, some attendees welcomed the opportunity to finally meet their peers from other sites within the same company.

“Some of VIZIYA’s customers are among the biggest companies in the world, often operating multiple sites even within the same country,” says Wes Holmes, Vice President – Oracle Services for VIZIYA. Holmes was at the VIZIYA Maintenance Summit presenting on Oracle Maintenance Cloud and Cloud Readiness. “I got to talking to representatives of one our clients at one point, and they mentioned that the [Maintenance] Summit had been a great opportunity to get to know some of the people that work at their company’s other sites. They were in the same profession, working for the same company, but hadn’t had a chance to meet before this.”

Viziya Maintenance Summit Reception


An Overview of the VIZIYA MSUG 2019

The VIZIYA MSUG 2019 took place over five days, from Monday, November 4 to Friday, November 8.


Monday got off to a roaring start with full-day sessions dedicated to specialized education on some of VIZIYA’s products and Oracle eAM Release 12.2.8. The afternoon session was dedicated to updates from Oracle on the E-Business Suite eAM Customer Advisory Board as well as a workshop that provided a quick overview of the latest enhancements to Oracle Maintenance Cloud.

The first day of the VIZIYA Maintenance Summit concluded with a Welcome Reception hosted at the Hutton Hotel. With live music and tasty appetizers, it was great to see such camaraderie amongst the attendees at the VIZIYA Summit.

Viziya MSUG 2019 Reception



The action continued on Tuesday with the opening of the official trade show and the first of two keynote speakers. First Sergeant Matt Eversmann (Ret.) kept the crowd entertained with stories about his extensive military career and got them thinking at the same time with his system of FUSION leadership.

In addition to VIZIYA-focused workshops, Tuesday included a variety of presentations from VIZIYA’s partners. Available sessions included Oracle Maintenance Vision by Jeff Plachta of Oracle, Organize for Success and Maintenance Psychology 101, by Joe Park of Park Reliability, developmental roadmaps for both Oracle and VIZIYA, Leon Claassen of Sasol discussing Planning and Scheduling in a Highly Complex Environment, and much more.

Lee Vinsel of The Maintainers capped off the second day of the VIZIYA MSUG 2019 with the final keynote address. Vinsel’s presentation focused on the value of maintenance to our society and how often these contributions go unnoticed.

Tuesday wrapped up with Maintenance in the Music City. Hosted at the Analog Room, the evening presented a great chance to network with peers while listening to professional live music … as well as being subjected to a performance by Broken Sprockets, VIZIYA’s house band. This was a night to remember, with Broken Sprockets shirts being thrown to the crowd, and some lucky winners announced for the raffle!


The trade show portion of the VIZIYA MSUG 2019 continued on Wednesday. Included on the third day of the event were Tips & Tricks for Maintenance Cloud by TJ Kukla of Oracle, The Journey to Reliability Begins with the Right Maintenance by Jeff Shiver of People & Processes, and a look at how to adopt Master Data best practices by Spencer Brown of Logic Point.

Just before the lunch break, a short session drew back the curtain on VIZIYA’s latest offering: VIZIYA WorkAlign Cloud. This next-generation solution was designed from the ground-up to enhance each stage of the maintenance workflow: identify, plan, schedule, execute, complete, and analyze. In essence, it combines VIZIYA’s on-premise solutions into one robust package meant to be accessed via the cloud.

The afternoon was given over to panel discussions, including the Oracle Maintenance Customer Panel and an Executive Panel looking at Digitalization, Cloud, Industry 4.0, and the Future of Maintenance.

The evening event on Wednesday started with a lavish dinner at Rodizio Grill, an all-you-can-eat Brazilian steakhouse on Broadway. After a bus ride to the restaurant, attendees were welcomed with open arms and treated to a delicious, and filling, meal. 

Viziya MSUG 2019 at Rodizio



Thursday gave attendees the option to choose from three full-day sessions: a workshop focusing on Oracle Cloud, a full-length workshop digging into VIZIYA’s WorkAlign Analytics, and a double-barreled presentation by Jeff Shiver of People and Processes.

Shiver’s interactive sessions were It’s Not Rocket Science but It Feels Like It – Planning and Scheduling Best Practices and Implementing RCM Concepts for Guaranteed Reliability Improvement. 

Attendees closed out Thursday on Broadway, with the final networking session of the week – Boot Scootin’ Boogie kicked at Buffalo’s Nashville for dinner.


Friday was also dedicated to full-day workshops, with attendees having a choice of three. The VIZIYA Scheduler Product and Mobile Product Workshops were designed to give attendees the ability to use WorkAlign Scheduler and WorkAlign Mobile to their fullest potential.

Joe Park of Park Reliability returned to the stage to deliver the third workshop on Preventive Maintenance Optimization. Park took a 6S approach to optimizing preventive maintenance work orders. Attendees were given a thorough explanation of the 6S steps (Sort, Set in Order, Shine, Safety, Standardize, and Sustain) before Park shared a case study highlighting how the techniques learned could be put into practice.

Planning is already underway for the 2020 VIZIYA Maintenance Summit & User Group. Stay in the look by following VIZIYA on LinkedIn or contact us here.


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